Gail Walker is the Water Policy Team Manager within the Consumer Futures Unit at Citizens Advice Scotland. Gail has 9 years’ experience working in the water industry in Scotland, representing the needs of consumers across a wide range of water related issues. Prior to this, Gail worked in strategic and operational project management across a number of industries including the third world development, pensions and insurance, and the NHS.
In addition, Gail was flooded out of her home in 2008 and established a community action group, engaging with local government and other organisations to address local flooding. Gail is a passionate advocate for consumer and flood related issues.